Frequent Consultations

1. What services do we offer?

We offer a wide variety of hardware products and services, construction materials, and home deliveries. We also offer personalized attention through WhatsApp and phone calls.

2. Where are they located?

Our hardware stores are located in Nicoya , Nosara (Arenales) , Sámara (El Cruce) , Marbella and Paraíso , with a presence in several areas of the Guanacaste coast.

3. How can I place an order?

You can place your order by calling 4500-1919 , sending a WhatsApp message to 8689-9999 , or visiting our website www.gruponosaracr.com .

4. Do you make home deliveries?

Yes, we offer home deliveries throughout the coastal region within the coverage area close to our hardware stores. For areas with difficult access or special conditions, we work on prior coordination to ensure that your order arrives safely and efficiently.

5. What payment methods do you accept?

We accept cash, bank transfers, Sinpe Móvil, credit and debit cards, as well as international transfers through the SWIFT system. We will soon be implementing additional methods such as PayPal to offer you even more convenient and secure payment options.

6. Do you offer care in English?

Yes! We have qualified staff to assist you in English. You can contact us at 4500-1919 or WhatsApp 8689-9999 .

7. What do I do if a product is not available?

If a product is not available, you can register it as "pending" with us, and we will notify you as soon as it is back in stock. In addition, we have the option of handling it as a special order, doing everything possible to bring it to you as soon as possible.

8. How can I get assistance with my purchase?

If you need help with your purchase, you can contact us through the following means:

Email : info@gruponosaracr.com
Phone : +506 4500-1919
WhatsApp : +506 8689-9999
Our eCommerce chat .

Our team will be happy to assist you and ensure you have a quick and smooth shopping experience. We are here to help!

9. What should I consider when coordinating deliveries?

It is important to take into account factors such as the weather, road conditions and accessibility of the area. To make the appropriate arrangements, please contact us.

10. What are the business hours?

Our opening hours in physical stores are:

Monday to Friday : 7:00 am to 5:00 pm

Saturdays :

Nicoya Hardware Store closes at 3:00 pm .
Branches in Nosara, Nosara (Arenales), Samara Centro, Samara (El Cruce), Marbella and Paraiso close at 2:00 pm .

Sundays

Nosara (Arenales) opens from 7:00 am to 2:00 pm .

For more information about special hours or holidays, please do not hesitate to contact us. We look forward to hearing from you!